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Westgate Smoky Mountain Resort & Spa Gatlinburg, Gatlinburg

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From102US$ /night
Check-in
02Feb2025Select date
Check-out
03Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

915 Westgate Resort Road, Gatlinburg, Tennessee, United States of America, 37738

Westgate Smoky Mountain Resort & Water Park is situated in Gatlinburg, Tennessee, near the Great Smoky Mountains National Park. This resort features a variety of spacious villas designed to accommodate families of all sizes. It boasts unique amenities, including a state-of-the-art indoor water park and a full-service spa.

Location

Conveniently located minutes from Great Smoky Mountains National Park, Westgate Smoky Mountain Resort provides easy access to outdoor activities and attractions. The resort is approximately 46.5 miles from McGhee Tyson Airport, with local transport options available for guests seeking exploration of Gatlinburg and surrounding areas.

Rooms

The resort offers a range of accommodations, from cozy Studio Villas to expansive Five-Bedroom Villas, all equipped with modern amenities. Each villa features a fully-equipped kitchen, private bathrooms, and living areas that provide comfort for both small and large groups. Larger units can accommodate up to 20 guests, with additional features such as fireplaces and furnished balconies.

Eat & Drink

On-site dining options include Southern Comfort®, which specializes in comfort food, and the Roaring Fork restaurant, serving various casual fare. Guests can relax at the Mountain Top Pool Bar or grab essentials at the Marketplace for quick meals. The resort also has a pizza outlet for convenient dining during leisure activities.

Leisure & Business

Leisure activities abound, with the Wild Bear Falls Water Park offering indoor and outdoor fun year-round. The Serenity Spa provides over 50 spa treatments for relaxation and rejuvenation. For business travelers, the resort features meeting spaces and group discounts, making it suitable for various events.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe One-Bedroom Villa
Max:
4 persons
72 m² 
Bed options:
1 King Size Bed
Bathtub
Balcony
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Studio Villa
Max:
4 persons
29 m² 
Bed options:
1 King Size Bed
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One-Bedroom Villa
Max:
4 persons
51 m² 
Bed options:
1 King Size Bed
Shower
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Getting around

A list of all available modes of transport

City Center
Gatlinburg 1.3 mi
Airports
McGhee Tyson (TYS) 44.9 mi
Asheville Regional (AVL) 86.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • Pets allowed
  • 24-hour security
  • Elevator
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Table tennis
  • Mini golf

Services

  • Paid shuttle service
  • Housekeeping
  • Laundry
  • Stores/Commercial services

Dining

  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables

Business

  • Business center

Children

  • Cribs
  • Children's play area
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Aqua park
  • BBQ facilities
  • Spa & wellness center
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
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Location

915 Westgate Resort Road, Gatlinburg, Tennessee, United States of America, 37738
Map view
915 Westgate Resort Road, Gatlinburg, Tennessee, United States of America, 37738
Nearby
915 Westgate Resorts Rd Westgate Smoky Mountain Resort & Spa
Wild Bear Falls Water Park
500 ft
Restaurants
Mountaineer Kandy Kitchen
5.6 mi
1001 Parkway Ste 8

Reviews and Ratings

Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Fantastic view
Friendly staff
Limited dining options
Parking challenges
8.4/10
Great
Rooms
8.8
Location
9.6
Service
8.4
Dining
5.7
Guest reviews
8.4/10
based on 25 reviews
8.6
8.6/10based on 15 reviews
Nicholas
United States of America, December  2024
9.2/10

I had a lovely stay at this hotel, which is conveniently located near the bypass for quick access to the National Park. The rooms were spacious and had a cozy fireplace, perfect for a romantic Valentine's weekend. The staff was friendly and the amenities were good, although the Wi-Fi wasn't included in the price, which was a bit disappointing. Overall, it offered great value for money.

Rooms
9.0
The rooms were spacious and comfortable, featuring a lovely fireplace and a full-sized kitchen which was very handy.
Service
9.0
The staff was incredibly friendly and provided excellent customer service throughout my stay.
Location
10.0
The hotel is right next to the bypass, making it super convenient to get to the National Park or down the mountain.
Dining
Facilities
7.0
The amenities were decent, but I really wish Wi-Fi had been included in the stay.
David
United States of America, December  2024
9.8/10

I had a lovely stay at this hotel during Valentine's Day weekend! The room was spacious and comfy, featuring a beautiful jacuzzi with an amazing view. The location was perfect, so close to everything we wanted to do. However, the service was a bit lacking at times and could use some improvement, especially during busy hours. Overall, I still felt it was a good value for the amenities offered.

Rooms
9.0
The room was spacious and very comfortable, with a lovely jacuzzi that had a great view.
Service
7.0
While the staff was friendly, the service seemed to slow down during peak times, which was a bit frustrating.
Location
10.0
The hotel is in a fantastic location, very close to everything you might want to do, including easy access to a trolley into Pigeon Forge and Gatlinburg.
Dining
Facilities
8.0
The amenities were impressive, especially the indoor water park available on the property!
John
United States of America, December  2024
9.4/10

This hotel offers a comfortable stay with clean rooms and friendly staff. The rooms come with a full-sized kitchen and even a jacuzzi, making for a pleasant Valentine's Day weekend. However, some amenities could use improvement, and the dining experience left a bit to be desired due to limited options. Despite this, the hotel provides good value for money considering its location near a water park and the Great Smoky National Park.

Rooms
9.0
The rooms were spacious and clean, featuring a full-sized kitchen and a cozy pullout sofa, which made our stay particularly enjoyable.
Service
9.0
The service was excellent, with super friendly staff always ready to help with anything we needed.
Location
10.0
The location is perfect, right near the water park and a short drive from the Great Smoky National Park.
Dining
5.0
Unfortunately, the dining options weren't great as the breakfast menu felt limited and could use some variety.
Facilities
7.0
The facilities were generally well-maintained, but some areas seemed a bit dated.
Pete
United States of America, December  2024
8.6/10

I had a lovely stay at the hotel, which boasts a fantastic location right near the indoor water park, making it perfect for families. The rooms were clean and included a pullout sofa, which was really convenient. The staff was friendly and accommodating, but I found the dining options a bit sparse for breakfast. Overall, it’s a solid choice for families looking for comfort and convenience, but the dining could use some improvement.

Rooms
8.0
The rooms were clean and featured a pullout sofa for extra convenience.
Service
9.0
The staff was friendly and provided great customer service throughout my stay.
Location
10.0
The hotel is right down closer to the indoor water park, making it an ideal location for family-friendly fun.
Dining
5.0
The breakfast options were a bit limited, which was disappointing.
Facilities
7.0
The amenities were good overall, but the dining facilities could definitely be improved.
Scott
United States of America, December  2024
8.8/10

I had a wonderful stay at this hotel, especially for Valentine's Day weekend! The rooms were spacious and well-equipped, including a full-sized kitchen and a nice jacuzzi. The location is amazing, with easy access to the National Park, but the dining options were somewhat limited. Overall, it’s a great value for the space and comfort they offer.

Rooms
9.0
The room was spacious and clean, featuring a full-sized kitchen and a cozy jacuzzi to relax in.
Service
9.0
The service here was top-notch, with friendly staff who were always ready to help.
Location
10.0
The location was perfect, right next to the bypass for a quick trip to the National Park and surrounded by beautiful nature.
Dining
6.0
Dining options were limited, which was a bit disappointing, but the toasted sandwiches were decent.
Facilities
8.0
Facilities were impressive, with a clean pool area that I really enjoyed.
Joan
United States of America, December  2024
7.8/10

I had a great experience staying at this hotel! The location was fantastic, just a short distance down the mountain to the indoor water park, which was perfect for our weekend trip. The rooms were spacious and offered a fantastic view, making them very comfortable. However, the service was a bit slow at times, and I think they could improve their dining options. Overall, it was a good value for the money we spent.

Rooms
8.0
The rooms were spacious and had a pullout sofa, plus a fantastic view that enhanced our stay.
Service
7.0
While the staff was friendly, the service could have been a bit quicker when we needed assistance.
Location
10.0
The hotel's location to the indoor water park on the property was incredibly convenient for our family.
Dining
5.0
The dining options were limited, and I was hoping for more variety, especially for breakfast.
Facilities
9.0
The facilities were nice, including the pool area which was well-maintained.
Linda
United States of America, November  2024
8.0/10

I had a lovely stay at this hotel which boasts a fantastic location near the indoor water park. The rooms were clean, modern, and spacious with stunning views. The staff were friendly and accommodating, making my experience even better. However, I found the breakfast options to be a bit limited, and while the pool area was nice, it could use some updates. Overall, it offered great value for money, despite a few minor drawbacks.

Rooms
9.0
The rooms were clean, modern, and spacious with fantastic views.
Service
9.0
The staff were friendly and accommodating.
Location
10.0
The hotel is in a fantastic location near the indoor water park.
Dining
6.0
The breakfast options were a bit limited for my taste.
Facilities
7.0
The pool area was nice, but it could use some updates.
Betty
United States of America, November  2024
8.0/10

I had a lovely stay at this hotel, especially enjoying the clean and spacious rooms. The location is fantastic, making it easy to access the indoor water park and the National Park. The staff were very friendly, enhancing the overall experience. However, the dining options were a bit underwhelming, and the shuttle service could use improvement. Overall, it was a good value for money despite these few drawbacks.

Rooms
9.0
The rooms were clean, spacious, and comfortable, providing a cozy atmosphere for my stay.
Service
8.0
The staff were incredibly friendly and attentive, making my experience more enjoyable.
Location
9.0
This hotel has a great location, with easy access to the indoor water park and a quick route to the National Park.
Dining
5.0
The dining experience was a little disappointing; I expected more variety in the breakfast options.
Facilities
7.0
The amenities were decent but not luxurious; the pool area was nice but could benefit from some updates.
Thomas
United States of America, November  2024
7.6/10

I had a great stay at this hotel, especially for a Valentine's Day weekend getaway! The rooms were fantastic, offering a beautiful view and a pullout sofa, which was a nice touch. The staff was incredibly friendly and helpful, making the experience even better. However, I did feel that the dining experience could use some improvement. It's conveniently located near the waterpark, but I found the parking situation to be a bit challenging on weekends.

Rooms
9.0
The rooms were spacious and well-equipped with a fantastic view. We had a pullout sofa that was perfect for our stay.
Service
9.0
The staff provided superior customer service, always ready to help with a smile.
Location
8.0
The hotel is conveniently located down the hill from the indoor waterpark, making it easy to access.
Dining
5.0
The dining options were limited, and it was a bit disappointing, especially for breakfast.
Facilities
7.0
The amenities were decent, but more options would really enhance the experience.
Fantastic view
Limited dining options
Andre
United States of America, October  2024
8.8/10

I had a wonderful Valentine's weekend at this hotel, which is very conveniently located right next to the bypass for a quick route to the Great Smoky Mountain National Park. Our room had a cozy fireplace and a pullout sofa, making it very comfortable and perfect for our stay. The staff was friendly and attentive, but I did find the jacuzzi services a bit lacking during busy hours. Overall, it was a great value for money.

Rooms
9.0
Our room was spacious and comfortable, featuring a lovely fireplace and a pullout sofa, which suited our needs perfectly.
Service
9.0
The staff provided superior customer service; they were genuinely friendly and made us feel welcome throughout our stay.
Location
10.0
The location is fantastic, right next to the bypass, which makes getting to the National Park super quick and easy.
Dining
Facilities
7.0
The facilities were decent, but I wished the jacuzzi had better availability during peak times.
Arthur
United States of America, October  2024
8.2/10

I had a lovely stay at this hotel, especially during our Valentine's Day weekend. The rooms were clean and cozy, and I appreciated having a pullout sofa for extra comfort. The location was fantastic, right by the Lazy River and the indoor water park, making it a convenient spot for family fun. However, I was a bit disappointed with the limited breakfast options offered. Overall, I found it to be a good value for the price.

Rooms
9.0
The rooms were clean and comfortable, featuring a fireplace and a pullout sofa, which was perfect for our Valentine's weekend.
Service
8.0
The service was excellent with friendly staff who were always ready to help.
Location
10.0
The hotel is ideally located near the Lazy River and has easy access to the water park, making it very convenient for visitors.
Dining
5.0
The breakfast options were very limited, which was somewhat disappointing.
Facilities
9.0
The hotel had great facilities, especially the indoor water park, which was a hit with my family.
Frederick
United States of America, September  2024
7.2/10

I had a pleasant stay at the hotel, which is ideally located for easy access to the indoor Waterpark. The rooms were clean and cozy, providing a comfortable retreat after a long day. The staff was friendly, but the service could use some improvement, especially when it comes to shuttle availability. Overall, it offers good value for money, but a few areas need some attention.

Rooms
8.0
The rooms were clean and comfortable, featuring a cozy atmosphere perfect for our Valentine's weekend stay.
Service
6.0
The staff was friendly, but the shuttle service was not always available, which made getting around a bit tricky.
Location
8.0
The hotel is in a convenient location for getting to the indoor Waterpark, although parking can be a hassle on weekends.
Dining
7.0
Dining options were limited, but they had some nice homemade preserves that added a special touch.
Facilities
7.0
The amenities provided a good experience, but some areas could be modernized to enhance comfort.
Charlie
United States of America, September  2024
9.8/10

I really enjoyed my stay at this hotel. It’s in a beautiful location, surrounded by nature and close to areas like Pigeon Forge and Gatlinburg. The rooms were spacious and had a fireplace, which made for a cozy atmosphere. The facilities like the pool and hot tub were well taken care of, but the breakfast options could use a bit of variety. Overall, it’s good value for money, though the Wi-Fi charge feels unnecessary.

Rooms
9.0
The rooms were spacious and came with a fireplace, making them very cozy.
Service
9.0
The staff was incredibly friendly and helpful throughout my stay.
Location
10.0
It’s located high on the mountain, perfect for nature lovers, and just a quick trip to the National Park.
Dining
7.0
While the hotel provided a nice breakfast, I found the options to be a bit limited.
Facilities
8.0
The pool and hot tub areas were well-maintained and inviting.
Bob
United States of America, September  2024
8.4/10

The hotel offered a cozy stay with comfortable rooms and stunning views from the balcony. The staff was incredibly friendly and helpful, making our Valentine's Day weekend even more special. However, dining options were a bit lacking and could use improvement. Overall, it was a nice experience, but the price for value could be better considering the limited breakfast options.

Rooms
9.0
Our room was clean and spacious, featuring a comfortable pullout sofa and a lovely balcony with a great view. It was perfect for our stay.
Service
10.0
The staff provided superior customer service and were always ready to assist with any needs, which made our stay more enjoyable.
Location
9.0
The hotel's location was fantastic, very close to everything we wanted to do. It really made our trip convenient.
Dining
5.0
The dining experience was lacking, particularly in terms of breakfast options. I expected more variety.
Facilities
7.0
The hotel had good amenities, but some areas could use a little updating.
James
United States of America, September  2024
8.6/10

I had a delightful stay at this hotel, largely thanks to its fantastic location within the waterpark and close to attractions in the Smoky Mountains. The rooms were spacious and came with a full-sized kitchen, making it very convenient for my family. The service was friendly and helpful, but I wish the dining options were a bit more varied. Overall, it was a great value for money for a family-friendly getaway.

Rooms
9.0
The rooms were spacious and included a full-sized kitchen, which was perfect for our needs, especially since we stayed during Valentine's Day weekend and had a pullout sofa.
Service
8.0
The staff provided superior customer service and were always available to assist us with room service and ticket assistance for local attractions.
Location
10.0
The location was fantastic, right in the waterpark and convenient to a trolley that takes you into Pigeon Forge or Gatlinburg, making it easy to explore.
Dining
7.0
While the dining experience was nice, the food options could certainly be expanded upon, as I was hoping for more variety during breakfast.
Facilities
9.0
The facilities were impressive, especially the waterpark area, which was clean and well-maintained, providing a lot of entertainment for families.
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Rooms and Guests2 Guests, 1 Room